According to thousands of complaints, the Crunchyroll black screen on Chrome when streaming, Users using Firefox, Chrome, Safari, Opera, and other browsers are playing the video content.
The screen is still blank, but the subtitles are visible on the video player. Devices running Linux, Android, macOS, Windows, and iOS are all affected by this widespread issue.
Why does the Crunchyroll Streaming Screen turn black?
Over the last two years, there has been a significant increase in demand and OTT content consumption. For companies that create music and films, piracy is a huge social problem. OTT platforms are taking steps to stop it from happening as many independent and smaller artists struggle against piracy regularly.
Some other causes
Other causes of the Crunchyroll black screen include:
A performance issue with the browser
- Your browser may be to blame for the black screen problem when accessing your Crunchyroll profile.
- Active Firefox and Chrome users have confirmed that their browser was to blame for the display problem.
- The use of out-of-date browsers will be prohibited on Crunchyroll’s website.
- This could be the cause of your blank screen trouble if you’re still using an outdated version of your operating system.
Defective Cache Files
Every time you launch Crunchyroll, cache files are downloaded to your device, however, they could be damaged or overloaded. If this information is inaccurate, it will affect how well the app works when you launch it.
Episode Structure
On occasion, Crunchyroll may post a certain episode or movie that is in the wrong format. You won’t be able to play the video at that point.
Device Issue
- If you see the Crunchyroll Black screen as soon as you log in, or when you push play on a video, it could be due to the device you are using to access the app.
- If the Crunchyroll server is experiencing issues, this can stop your app from loading certain features, and functioning properly. The server could be unavailable due to maintenance work, or an unexpected outage.
- Unfortunately, when this happens, you will be unable to fix the technical error.
How to Fix the Crunchy Roll Issue?
Disabling pop-up blocker software and any other browser extensions you might have running on your device will prevent a black screen display when you load Crunchyroll or play a video. This includes any third-party applications, such as firewalls and adblockers.
Restart your device after turning off these extra features before relaunching Crunchyroll. If you do not use any of these software applications, try one of the following fixes to stop your online video app from displaying a blank screen:
Alter the Browser
Try using a different browser to access the app if the Crunchyroll Black screen error is being caused by your browser.
Eliminate Cache Files
- Delete the cache files that are currently being kept on your device by Crunchyroll startup.
- Your browser’s settings allow you to accomplish this. Go directly there if you use Chrome;
- Access Chrome > Ctrl + Shift + Del > Check the boxes next to “Cookies and Other Site Data” and “Cached Images and Files” > Clare Data
- Restart your device after wiping the cache to make sure you get rid of any residual files.
Choose an Alternate Episode
- When a specific anime episode or video post on the library has a format error, Crunchyroll may become stuck on the loading screen.
- Open another show or movie on the app and check to see if the problem still occurs.
Change your Device
- Previous Crunchyroll users who have had the same problem said they only experienced a black screen on a particular gadget.
- If you’re using an iPad, switch to your phone or computer and log into your profile (and vice versa).
Conclusion
When watching material on Crunchyroll with Chrome, Firefox, or Edge, you should be able to prevent the screen from going black. Firefox is my go-to browser, thanks to the market’s acceptance of other options.
If a website or service is unavailable in Firefox, I would pick Microsoft Edge. I advise you to select Chromium as an alternate because it will come in handy in a situation.
Please let us know in the comments area below which solution fixed the Crunchyroll black screen problem. Thank you for reading this article.
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